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The Radiance Hotel project is a startup venture, and even with our best efforts, a project may not work out the way everyone hopes. The Radiance Hotel Project founders have a remarkable track record in developing multi million dollar ventures, but nothing is guaranteed. Keep this in mind when you decide to become a backer!

All gifts ship free within the United States-additional charges for international shipping may apply.  We do not offer refunds on gifts, but if you receive an item that is defective or damaged, please contact us within 7 days of receipt.  We will make it right.

customerservice@theradiancehotelproject.com